The use of automatic parcel machines is now widespread in logistics. Among companies operating in retail, it is rapidly spreading to make package delivery more efficient and to save time for employees and customers. Many car dealerships in Estonia have decided to offer their customers a more flexible solution for handing over and receiving car keys when they take their vehicle in for service.
Before the customer leaves his car at the service station, the car dealership issues him a unique code, which he can use to leave the keys in the parcel locker located in front of the car dealership. Later, when the car is ready, the key is returned to the machine. The customer is notified that the vehicle is ready for pickup and receives the code to open the machine.
With this solution, customers can conveniently hand over and receive car keys even outside of working hours. In a similar way, the customer can also pick up the accessories ordered in the car dealership from the machine. The advantage of the outdoor parcel machine is that it is available 24/7. It gives customers the option to take their car to the service center early in the morning or late at night or pick up their orders when the dealership is already closed.
The outdoor parcel machine is available 24 hours a day, every day of the week. The customer can decide for himself when he wants to drop off or pick up his car or the ordered part or accessory.